As the tourism sector grapples to rebuild and recover in the aftermath of Hurricane Maria, Discover Dominica Authority (DDA) is partnering with the Caribbean Tourism Organization (CTO) and other development partners, the Caribbean Development Bank (CDB) and Caribbean Disaster Emergency Management Agency (CDEMA) to host a Stakeholder Consultation and Training Workshop on Climate Sensitization and Disaster Risk Management.
The sessions will be held on Wednesday, July 25 and Thursday, July 26 2018 at the Prevo Cinemall Conference Room.
Consultant Dr. Jennifer Edwards along with CTO representative Amanda Charles will facilitate the training targeting key tourism decision makers and ancillary service providers.
The overarching objective of the workshop is to augment knowledge and highlight best-practices so as to enhance tourism sector resilience to Climate Change and the associated impacts.
Topic areas to be covered include the following:
- disaster management framework for preparedness, response and recovery during times of crisis;
- managing relationships for crisis planning and response;
- risk communications and management,
- community and customer relations;
- protocol for foreign visitors;
- issues identification and management (gender considerations, vulnerable groups);
- climate information and related subjects.
In light of the current and future impacts of climate variablity and climate change, DDA recognises that it is imperative that Dominica is equipped to prepare for, respond and recover during time of crisis.
Additionally, effective crisis management can help maintain trust, inspire industry confidence and restore customer loyalty, while poorly handled crises can be extremely detrimental to reputation, perception of credibility and the ability to ‘bounce-back’ from a disaster or crisis.
DDA anticipates that participants will apply the knowledge gained into their respective fields in order to effectively manage and prepare for a disaster.